Rounds Logbook: One Place for Operational Notes

You might call it a logbook, logs, shift notes, or a journal. Whatever you call it, it’s where operators capture each day what they observed, what they adjusted, and what the next shift should keep an eye on. A good logbook helps preserve context, supports smoother handoffs, and keeps small issues from turning into bigger ones.

Anyone who’s worked in a plant has made an entry in a logbook. You know the one: a spiral notebook with pages flipped and folded, notes written in a hurry, and a few sticky reminders stuck to the monitor “just for now.” Somewhere in the margins is the answer to when something was adjusted, who noticed it, and why. That's assuming the page didn’t get skipped, the handwriting is readable, and the sticky note didn’t fall off during the last shift. Paper logs get the job done, but they have a way of turning important details into a scavenger hunt.

Waterly rounds now includes a digital logbook. The Logbook builds on this long-standing practice by bringing operational notes into a shared, digital space. Entries are clear and legible, tied to the person who recorded them, and available to the entire team in one place. With the ability to pin important notes, attach photos, and upload supporting documents, Logbook turns individual observations into a historian for operational knowledge—helping teams communicate more clearly, reduce missed details during shift changes, and work more confidently together.

How Logbook Works like Paper

Fundamentally, the Logbook behaves the same way as your paper log. For example:

Entries stay with the site where they’re created—just like leaving the plant notebook at the desk when your shift is over. Notes entered at the treatment plant remain with that plant, and entries for a booster or lift station stay tied to that specific site.
Entries are added in order and roll forward over time—and they’re not required every day. A site might only have one entry in a week, but like notes in a notebook, each entry is recorded one after another rather than being forced into a separate “page” for each day.

Taking the Logbook Beyond the Desk

Entries are always legible and easy to review. Most devices support speech‑to‑text, and every note is automatically stamped with who entered it and when—so follow-up, audits, and shift-to-shift collaboration are much simpler.

You can pin critical site notes—like “Confirm wells are shut off before backwash starts”—so they stay at the top of the log and visible to every operator who needs to see them.
When a picture explains things faster than a paragraph, you can attach it directly to the log. Snap a photo on your phone or upload one from your device so the next person can see exactly what you saw in the field.
Tagging an entry with a category helps keep notes focused and will enable filtering in the future so you can quickly find similar entries.
Because the Logbook lives in Rounds, your team has a single, centralized place for site notes that’s accessible from anywhere you use Waterly—helping keep everyone aligned without chasing down the plant notebook.

Improve team communication with a centrally located logbook that’s accessible from anywhere you use Rounds.

Logbook is designed to feel familiar while making everyday notes easier to manage and share. It fits naturally into daily plant operations and reflects how operators already document observations, adjustments, and follow-ups.

Using Logbook in Rounds

At its core, Logbook works much like a traditional paper log—entries are added as things happen, stay tied to the site where they’re recorded, and build a running history over time. This section walks through how to create entries, pin important notes, and use Logbook as part of your normal workflow.

The Logbook is accessed through the spiral notebook icon at the top of the site.

Clicking the Logbook icon opens a new panel. It will look like the example below. Let's look at a few features:

This is the text entry box. Simply enter text here and click the send icon.
To attach a picture or document, click the paperclip.
1. Click the files to upload pictures or documents. On mobile this will give you the option to choose from your photo gallery or take a picture.
2. Click tags to select from a list of categories such as: Operations, Maintenance, Compliance, Safety. These allow the entry to have a focus and will eventually be filterable.
The three dots access the menu for each entry.
1. Pin Entry - Supervisors have the capability to pin important comments.
2. Edit Entry - The author of the entry can edit his/her text in the entry. Note: Files cannot be edited once tagged. To edit the files, delete the entry and reattach the correct files.
3. Delete Entry - The author of the entry can delete their entry.
Pinned comments are indicated by the push pin icon . This is displayed next to the pinned entry. This also pins it at the top of the logbook and will display there until unpinned.
1. Multiple comments can be pinned. In this case, the newest comment will be displayed at the top of the Logbook.
2. The pin icon in the top right corner will indicate how many pinned comments are in the Logbook. Clicking that icon will pop open a box displaying the pinned comments from newest to oldest for easy reference.

Conclusion

Logbook is here to make everyday work a little easier. By giving operators a simple, shared place to log what they notice and do, it helps teams stay connected across shifts and keep important details from slipping through the cracks. It’s included with your Waterly subscription at no additional cost because it’s part of our ongoing effort to listen, learn, and build tools that genuinely support the way utilities operate. As always, we’re here to help if you have questions.