---
title: Adding and Removing Waterly Users (and changing permissions)
description: If you are a Supervisor or higher role (Supervisor, Group Admin, or Organizational Admin), you can add, remove, or change users to each of your Waterly Systems. Click the tutorial below to walk throug
---

[Skip to content](https://docs.waterly.com/adding-and-removing-waterly-users-and-changing-permissions#main-content)

![SCR-20260717-mtjh](https://docs.waterly.com/hs-fs/hubfs/SCR-20260717-mtjh.png?width=200&height=55&name=SCR-20260717-mtjh.png)

- [Contact Support](https://2b4ch.share.hsforms.com/21TyyB1IzTKK-0eJ9A_2JRg)

Open main navigation

Close main navigation

- [Contact Support](https://2b4ch.share.hsforms.com/21TyyB1IzTKK-0eJ9A_2JRg)
- [Go to www.waterly.com](https://www.waterly.com/)

[Go to www.waterly.com](https://www.waterly.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Waterly Docs](https://docs.waterly.com/?hsLang=en)
2. [Waterly - Rounds](https://docs.waterly.com/waterly-rounds?hsLang=en)
3. [Org, Systems, Users, and Security](https://docs.waterly.com/waterly-rounds?hsLang=en#org-systems-users-and-security)

# Adding and Removing Waterly Users (and changing permissions)

If you are a Supervisor or higher role (Supervisor, Group Admin, or Organizational Admin), you can add, remove, or change users to each of your Waterly Systems.

#### Accessing System Settings

1. Click the Settings "gear" icon in the lower-left corner.
2. Select 'System Settings'.

#### To Add a User

1. Click the "+ INVITE USER" button on the upper right of the screen.  
     - *Note:* If this button is not visible, you do not have supervisor permissions.
2. Enter the new user's email address
3. Select a role for the new user 
     - **Read Only**: Can view all data but cannot make changes.
     - **Operator**: Has Read-Only privileges, plus can add or edit any data entry (all changes are audited).
     - **Supervisor**: Has Operator privileges, plus can add/edit reports, users, systems, sites, metrics, components, processes, and system trends.
4. Click the 'Send Email' button. 
     - *Note*: They may need to check their SPAM folder. They must accept the invite, and then provide their name, and create a password that meets complexity requirements.

#### Changing User Permissions

1. Navigate to 'System Settings'.
2. Click the 'Role' dropdown next to the user's name.
3. Select the new role to update permissions.

#### To Remove a User

1. Navigate to 'System Settings'.
2. Click the 'Archive User' icon next to the user's details.
3. You will be asked to confirm the archival of the user.   
     - *Important*: If the user is active in multiple Waterly Systems, repeat this process in each system.
     - *Note*: Archiving a user disables their login ability but does not delete their data or audit trail records.

Click the tutorial below to walk through the details of adding a user:

<iframe loading="lazy" class="sl-demo" src="https://waterly.storylane.io/demo/l6pasjcp3hak?embed=inline" name="sl-embed" allow="fullscreen" allowfullscreen style="position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;"></iframe>

 

Here is a short training video demonstrating how a user is added or removed:

<iframe class="hs-responsive-embed-iframe" height="360" src="https://www.youtube.com/embed/zyhRKlGaQpQ?&amp;wmode=opaque" style="position: absolute; top: 0; left: 0; width: 100%; height: 100%; border: none;" width="640" allowfullscreen data-service="youtube"></iframe>

 

- [Waterly - Rounds](https://docs.waterly.com/waterly-rounds?hsLang=en#main-content)

    - [Reporting, Exporting](https://docs.waterly.com/waterly-rounds?hsLang=en#reporting-exporting)
    - [Org, Systems, Users, and Security](https://docs.waterly.com/waterly-rounds?hsLang=en#org-systems-users-and-security)
    - [Editing Sites (FlexSites, Processes, Components, and Metrics)](https://docs.waterly.com/waterly-rounds?hsLang=en#editing-sites-flexsites-processes-components-and-metrics)
    - [General](https://docs.waterly.com/waterly-rounds?hsLang=en#general)
    - [User Settings](https://docs.waterly.com/waterly-rounds?hsLang=en#user-settings)
    - [Coming Soon!](https://docs.waterly.com/waterly-rounds?hsLang=en#coming-soon)
- [Historical Software Updates](https://docs.waterly.com/historical-software-updates?hsLang=en#main-content)

    - [Update Log](https://docs.waterly.com/historical-software-updates?hsLang=en#update-log)
- [Waterly Self Service](https://docs.waterly.com/waterly-self-service?hsLang=en)

[![RGB\_Waterly\_Logo\_Stacked\_Gradient](https://docs.waterly.com/hs-fs/hubfs/RGB_Waterly_Logo_Stacked_Gradient.png?width=75&height=45&name=RGB_Waterly_Logo_Stacked_Gradient.png "RGB_Waterly_Logo_Stacked_Gradient")](https://www.waterly.com)

Waterly, Inc

Copyright © 2026, Waterly